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Why can't I see all Providers?
What to do if you have a hygienist missing in your list of available providers on Huddle page, reports, etc.
If a new provider is not displayed, they have yet to be marked Active and selected as a Provider after being added to the Employees page. (Click here to see how to add an employee/provider.)
Always ensure all checkboxes on the Employees page are unselected for former employees/providers. Their production and past data will still be visible in earlier reports.
A new provider's hours must also be assigned on the Settings - Office and Provider Hours page.
More information on how to fix missing providers is available in this article: