PbN Payments Overview

What is PbN Payments?

One of the main goals of the PbN Payments feature is to help your practice get paid faster by automating the start of your accounts receivable follow-ups. It also creates another payment channel where patients can easily pay their outstanding balances in full.

Within PbN Payments you'll be able to add patients automatically and manually to a set follow up sequence (shown below) that you can customize.

This sequence will send your patients, with outstanding balances, text and email notifications that will include a secure Stripe payment link.

In addition to automatically adding patients to the sequence, you will also have the ability to send one time payments if you're not quite ready to pull a patient into the multi-step follow up sequence, but want to send a one-off payment request.

If extra time is needed for payment, you will also have the option of "snoozing" a patient from the sequence so they won't receive payment requests.

PbN Payments is designed to streamline your collections process, and with PMS Write Backs through PbN all your received payments will be written back to your practice management software.