Override PMS Communication Settings

How to override the contact preferences set in your PMS with the preferences in Practice by Numbers.

Under the Communication Settings, you have the option to override any opt outs listed in your management system, and only utilize the preferences set in PbN. 

You can access these settings by selecting the Menu at the top right, then Settings, and from there find Communication Settings. 

From there select PMS Override on the left, and you will see the options below. Text Messages and Emails have their own separate settings. Each selected message type will override the settings in your Practice Management Software.

Every automated message we send will have the option for the patient to opt out from messages.