Insurance

Insurance Verification Settings

How to map the Insurance plans from your Practice Management Software and setup Writeback

Grow Package is required for this feature


If you will be using our Insurance Verification feature, it is important to ensure the following settings are in place for everything to work properly. 
 
To get started, you can access Settings through the icon at the top right, and then from that page, find Insurance Verification.

Insurance SettingsInsurance Settings 2

 

First, at the top of the page, you must enter the leading provider's NPI number. Make sure you're using the provider NPI and not the facility NPI. To the right of that, you can enter the practice's Tax ID, which is necessary for some insurance verification. 
Insurance Settings 3

The left column will have the list of the Insurance plans that are in your Practice Management Software. You can use the dropdown menu on each row in the middle column to match the plans in the Verification Service. Also, in the right column, select your office's known network status relating to that benefits company. Let us know if no plan is available to match, and we can request that plan. There are a few plans that do not share any information.