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Hygiene Pre-appointment Follow-up Campaign
An automatic process if a patient does not schedule a future visit after the hygiene appointment
Another Follow-up campaign that can be activated is if a patient did not schedule a future visit to the practice after the hygiene appointment. This can be configured to check for any type of appointment in the future or specifically whether they scheduled a hygiene specific visit. The criteria to put the patient in the sequence is below. Once the patient schedules, they won't receive the next step of messages