Patient Follow-ups

Hygiene Pre-appointment Follow-up Campaign

An automatic process if a patient does not schedule a future visit after the hygiene appointment

Another Follow-up campaign that can be activated is if a patient did not schedule a future visit to the practice after the hygiene appointment. This can be configured to check for any type of appointment in the future or specifically whether they scheduled a hygiene specific visit. The criteria to put the patient in the sequence is below. Once the patient schedules, they won't receive the next step of messages